CONTACT&FAQ

CUSTOMER CARE

For international calls : +972 547864404

E-mail : contact@designsbycn.com

Feel free to contact us by : Instagram ,WhatsApp or viber .

 

RETURNS

  • You are welcome to return your order within 14 days from the delivery of your package.

  • Before you return , let us know that you would like to return the item you received whether you don’t like it or it doesn’t fit . Please contact us at +972 547864404 or at e-mail contact@designsbycn.com  

  •  All products must be returned in perfect condition. The Designsbycn products should not have been worn , used or washed . Returns will only be accepted if the products are returned with original packaging fully intact .

  • Refunds will be issued excluding the return cost .

  •  Designsbycn won’t compensate for returned packages lost in the return shipping .

  • A product that is purchased at a discount can’t be returned .

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FAQ

SHIPPING INFORMATION

 Your package shall be shipped within 24 hours of placing your order during business days . International delivery is between 7-14 business days . (depending on postal code) . We are not responsible for any custom taxes at the location of delivery .

CAN I CANCEL MY ORDER ?

To cancel an order, please contact us at +972 547864404 or at e-mail contact@designsbycn.com   . Once an order has been shipped it can not be cancelled .

DELIVERY EXCEPTIONS

During public holidays, new collections and sale period, the delivery times may be longer than usual .

QUALITY

We use all Italian fabrics . Designs by Christina Netcal are professionally sewn according to personal order .

HOW DO I TRACK MY ORDER ?

  • You will receive your order confirmation . 

  • You will also be notified as soon as the product is shipped .

    COLLABORATION

For collaboration , please contact us at e-mail contact@designsbycn.com

Be sure to include the following information :

  • Country of origin

  • Your first and last name

  • Telephone number

  • Email address

  • Any links to your social media pages 

SIZE GUIDE

All sizes are according to (EUR) : S , M ,L

36-38 , M 38-40 , L  40-42

  • If you are interested in a size that is not listed , please contact us .

 

 

 

 

 

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